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    SUSTAINABLE TROPICAL WOOD

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  • GOOGLE RATING 4,8 STARS

    TERRACE PLANNING ONLINE

    + 49 (0)30 921 060 840

    SUSTAINABLE TROPICAL WOOD

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  • Terrace

    TERRACE BOARDS

    Cumaru substructure 45 x 70 mm

    Substructure

    WOODEN TILES

    Teak elements 125mm

    ELEMENTS

    BioMaderas Clip Composite Fixation

    Accessories

    BioMaderas Terrace Oil Dark

    Wood care

  • Furniture
    Garden chair N3 teak

    Garden chairs

    Folding table teak N4

    Garden tables

    garden benches

    Garden lounger Teak FSC

    Garden Lounger

    Garden furniture oil-1l for garden furniture

    furniture care

  • Plates
    Teak wood top 18mm

    18 mm thickness

    30 mm thickness

    Teak top 40mm thick

    40 mm thickness

    TABLE FRAMES

    BioMaderas Hard Wax Oil Parquet Satin 2500ml

    Wood care

  • Furniture wood
    Teak wooden board 95mm

    teak boards

    teak strip

    Rhombus strips

    Square bar teak 18mm 30mm 40mm dimensions

    teak rods

    Teak scrap craft wood

    Offcut

  • Cutting boards
    Clean cutting boards

    Cutting boards

    Chopping block 401 and 601

    chopping blocks

    Fairs

    cutting board care oil

    Maintenance oil

  • Parquet
    Solid wood plank teak bevelled top

    solid teak wood

    Teak parquet 3-layer

    Teak 3-layer

    BioMaderas hard wax oil parquet matt 2500ml

    Parquet care

  • Guides
    Betterwood Laying instructions terrace guide

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    Wood Species Encyclopedia

    Lexicon

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    BLOG

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  • Planner

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  • Pictures
    Cumaru decking boards 120mm, Weil am Rhein

    Cumaru terrace

    Garapa decking with floor lamps, Sinsheim

    Garapa terrace

    Jatoba terrace

    Teak decking 125mm FSC 100%

    teak terrace

    Teak wood tiles balcony Hameln

    Wooden tiles

    Teak wood panel pictures

    Table top

  • Register a complaint

    We are sorry that you are not completely satisfied with our goods. So that we can find a quick solution together, please provide a few details about the defects below.

  • We would like to find a final solution to the problem. It would therefore be important that your complaint is complete. It would also be helpful if you have already taken pictures of the problems, which you can provide to us below.
  • This field is hidden when viewing the form

    1. Product

  • Which products would you like to complain about?

    Please enter the article number and quantity of the products you would like to complain about below and upload photos of the complaint.

  • 1. Product

  • - Where can I find the article number?
  • Select up to three reasons for your complaint about this product.
  • Missing on delivery
    Missing on delivery

    We take great care to ensure that all deliveries are complete. We check every delivery several times and count everything again before shipping. However, it can happen that items have been forgotten by us or have been lost during delivery.

  • Was delivered too much
    Was delivered too much

    Our employees check each delivery several times to ensure that it is correct. Should we make a mistake and we send you more than you ordered, we appreciate your honesty!

  • transport damage
    transport damage

    Transport damage is when the goods were damaged by the supplier on the way to you. Failure to handle the delivery may result in damage. This can cause cracks or scratches on the wood.

  • Spin-off

    A split is a wedge-shaped splinter that can form on the long edge of a plank. Planks with a split on the A side are sorted out by us. These may occur on the B side as they do not impair the constructive stability of the plank.

  • knothole
    knothole

    Knotholes on the A side are sorted out. On the B-side they are tolerated if they are not consistent. Firmly grown knots without a hole are not sorted out.

  • Damage to the end of the plank
    Damage at the end of the plank

    Floorboards may show minor damage at the end due to transport or cutting. Therefore, the planks are usually delivered slightly oversized. If the damage is so severe that a correct catalog size can no longer be achieved after cutting, the plank will be sorted out.

  • Damage to longitudinal edge
    Damage to long edge

    Floorboards may show minor damage on the long edge due to transport or cutting. These are usually small dents, splits or cracks in the wood.

  • width different

    Depending on the humidity, the widths of the decking boards change slightly. Such natural changes in width are not sorted out. However, if the width is too small or too wide due to an error in planing, the plank is sorted out.

  • different length
    different length

    Decking boards are usually supplied with a slight oversize in length. This means that it is still possible to eliminate transport damage at the end of the plank and still install the plank in the dimensions specified in the catalogue. Planks that do not reach the length of the catalog dimensions are sorted out.

  • Break
    Break

    A break occurs when the plank or panel breaks into two pieces during transport. We always sort out breakages and use the most protective packaging material possible when shipping. However, fractures can rarely occur, especially with larger plates.

  • strength different
    strength different

    The plank thickness can vary by a tenth of a millimeter due to humidity and temperature changes. If the plank thickness is different due to an error in the planing (as shown), the plank will be sorted out by us.

  • final crack
    final crack

    End cracks can occur on the cut edge of the decking boards. Good drying and front edge wax reduce the risk, but cannot completely eliminate it. If the end crack is so deep that the plank can no longer be installed in your catalog dimensions despite the excess length after cutting, it will be sorted out.

  • stains
    stains

    During transport and storage, water stains can form on the floorboards, for example due to condensation. Since water stains can be removed without much effort - for example by sanding - dirty floorboards are not sorted out.

  • Color
    Color

    No decking board is like the other. Planks of the same type of wood also differ in colour. Therefore, the decking boards are not sorted according to their colour.

  • odor
    odor

    Some types of wood can develop an odor - especially when it is freshly laid and when it is warm and damp. This is one of the typical properties of wood. Planks are not sorted out because of their smell. The smell usually goes away after a few days or weeks.

  • bigger hole
    bigger hole

    A hole larger than 3mm in diameter may be caused by a moisture meter, a bore or an insect. Such holes are sorted out on the A side and tolerated on the B side. The holes can be closed with a round rod. An acute insect infestation can be ruled out due to the natural properties of tropical wood.

  • planing error
    planing error

    Planing defects are indentations or burn marks caused by the planing machine. Planing errors on the A-side of a plank are sorted out. On the B-side they are tolerated.

  • Wooden spatula
    Wooden spatula

    In production, in rare cases, holes are closed with a wooden spatula. We try to sort out the planks that have been filled on the A side. Because the filling has sometimes been implemented very well and is hardly recognizable, it can sometimes be overlooked.

  • scratch
    scratch

    Scratches can occur during storage or transport. A deep scratch (as shown) on the A side will be rejected and tolerated on the B side. Slight scratches, which can be removed with a simple abrasion, are tolerated.

  • surface cracks
    surface cracks

    These are superficial cracks that do not go through the full thickness of the decking. Surface cracks can occur in floorboards after long periods of drought, are among the properties typical of wood and are not sorted out. Decking oil reduces cracking.

  • pinholes
    pinholes

    These are very small holes, less than 3mm in diameter, and tend to appear in clusters. Pinholes are caused by insects in the tropics. To a small extent (up to 10 pinholes per meter), pinholes on the A side are tolerated because they do not pose any structural restrictions. A higher occurrence of pinholes on the A-side is sorted out. Pinholes are tolerated on the B-side.

  • roughness
    roughness

    Decking boards differ in their surface structure. Some planks can be a little rougher or fine wood fibers can stand up after weathering. This roughness is a characteristic of wood and is not sorted out. In the case of boards that are perceived as too rough, we recommend sanding them down with a 120 grit after the first weather exposure.

  • Screws break off
    Screws break off

    Our decking screws are made of unbreakable stainless steel (AISI 410) and should never tear off. However, in rare cases, using a cordless screwdriver with too much force can break the screw head. Even after installation, the screws can still tear off due to the natural expansion of the wood.

  • slates
    slates

    Slate is a wedge-shaped split or peeling off of the decking boards. Slate boards are sorted out by us. However, it cannot be ruled out that the floorboards will slate after installation and for a longer period of time outdoors.

  • sapwood
    sapwood

    Sapwood is the younger growth wood and occurs at the edges of a tree. Planks with a sapwood content of more than 5% on the A side are sorted out. Planks with a sapwood content of more than 20% on the B-side are also sorted out.

  • Discoloration of timbers
    Discoloration of timbers

    Decking boards are stacked with batts to prevent mold stains and to increase the stability of the stack. This can cause discolouration on wood that darkens. However, since these disappear under weathering, discoloration from wooden battens is tolerated.

  • pollution
    pollution

    During transport and storage, water stains can form on the floorboards, for example due to condensation. In rare cases, there may also be traces of paint, chalk marks or residues of adhesive tape on the floorboards. Since these blemishes can be removed without much effort - for example with soft soap - dirty floorboards are not sorted out.

  • delay
    delay

    Solid wood can warp due to changes in temperature and humidity. A vertical distortion (left-right) of the plank over 1,5% is sorted out. A horizontal warpage (up-down) or less vertical warping is tolerated, since these planks can be straightened and installed without any problems.

  • interlocked grain
    interlocked grain

    A changing direction of growth of the wood fibers is referred to as interlocked grain. As a result, not all wood fibers are planed off smoothly during planing and strip-like color changes can occur. Interlocking grain is not sorted out because it is one of the typical wood properties. The fibers can be smoothed by grinding.

  • So that we can find a quick solution, it would be helpful if you could document each reason for the complaint with at least one photo.
    Drag files here or
    Accepted data types: jpg, gif, png, pdf, jpeg, Max file size: 25 MB.
    • This field is hidden when viewing the form

      2. Product

    • Which products would you like to complain about?

      Please enter the article number and quantity of the products you would like to complain about below and upload photos of the complaint.

    • 2. Product

    • - Where can I find the article number?
    • Select up to three reasons for your complaint about this product.
    • Missing on delivery
      Missing on delivery

      We take great care to ensure that all deliveries are complete. We check every delivery several times and count everything again before shipping. However, it can happen that items have been forgotten by us or have been lost during delivery.

    • Was delivered too much
      Was delivered too much

      Our employees check each delivery several times to ensure that it is correct. Should we make a mistake and we send you more than you ordered, we appreciate your honesty!

    • transport damage
      transport damage

      Transport damage is when the goods were damaged by the supplier on the way to you. Failure to handle the delivery may result in damage. This can cause cracks or scratches on the wood.

    • Spin-off

      A split is a wedge-shaped splinter that can form on the long edge of a plank. Planks with a split on the A side are sorted out by us. These may occur on the B side as they do not impair the constructive stability of the plank.

    • knothole
      knothole

      Knotholes on the A side are sorted out. On the B-side they are tolerated if they are not consistent. Firmly grown knots without a hole are not sorted out.

    • Damage to the end of the plank
      Damage at the end of the plank

      Floorboards may show minor damage at the end due to transport or cutting. Therefore, the planks are usually delivered slightly oversized. If the damage is so severe that a correct catalog size can no longer be achieved after cutting, the plank will be sorted out.

    • Damage to longitudinal edge
      Damage to long edge

      Floorboards may show minor damage on the long edge due to transport or cutting. These are usually small dents, splits or cracks in the wood.

    • width different

      Depending on the humidity, the widths of the decking boards change slightly. Such natural changes in width are not sorted out. However, if the width is too small or too wide due to an error in planing, the plank is sorted out.

    • different length
      different length

      Decking boards are usually supplied with a slight oversize in length. This means that it is still possible to eliminate transport damage at the end of the plank and still install the plank in the dimensions specified in the catalogue. Planks that do not reach the length of the catalog dimensions are sorted out.

    • Break
      Break

      A break occurs when the plank or panel breaks into two pieces during transport. We always sort out breakages and use the most protective packaging material possible when shipping. However, fractures can rarely occur, especially with larger plates.

    • strength different
      strength different

      The plank thickness can vary by a tenth of a millimeter due to humidity and temperature changes. If the plank thickness is different due to an error in the planing (as shown), the plank will be sorted out by us.

    • final crack
      final crack

      End cracks can occur on the cut edge of the decking boards. Good drying and front edge wax reduce the risk, but cannot completely eliminate it. If the end crack is so deep that the plank can no longer be installed in your catalog dimensions despite the excess length after cutting, it will be sorted out.

    • stains
      stains

      During transport and storage, water stains can form on the floorboards, for example due to condensation. Since water stains can be removed without much effort - for example by sanding - dirty floorboards are not sorted out.

    • Color
      Color

      No decking board is like the other. Planks of the same type of wood also differ in colour. Therefore, the decking boards are not sorted according to their colour.

    • bigger hole
      bigger hole

      A hole larger than 3mm in diameter may be caused by a moisture meter, a bore or an insect. Such holes are sorted out on the A side and tolerated on the B side. The holes can be closed with a round rod. An acute insect infestation can be ruled out due to the natural properties of tropical wood.

    • odor
      odor

      Some types of wood can develop an odor - especially when it is freshly laid and when it is warm and damp. This is one of the typical properties of wood. Planks are not sorted out because of their smell. The smell usually goes away after a few days or weeks.

    • planing error
      planing error

      Planing defects are indentations or burn marks caused by the planing machine. Planing errors on the A-side of a plank are sorted out. On the B-side they are tolerated.

    • Wooden spatula
      Wooden spatula

      In production, in rare cases, holes are closed with a wooden spatula. We try to sort out the planks that have been filled on the A side. Because the filling has sometimes been implemented very well and is hardly recognizable, it can sometimes be overlooked.

    • scratch
      scratch

      Scratches can occur during storage or transport. A deep scratch (as shown) on the A side will be rejected and tolerated on the B side. Slight scratches, which can be removed with a simple abrasion, are tolerated.

    • surface cracks
      surface cracks

      These are superficial cracks that do not go through the full thickness of the decking. Surface cracks can occur in floorboards after long periods of drought, are among the properties typical of wood and are not sorted out. Decking oil reduces cracking.

    • pinholes
      pinholes

      These are very small holes, less than 3mm in diameter, and tend to appear in clusters. Pinholes are caused by insects in the tropics. To a small extent (up to 10 pinholes per meter), pinholes on the A side are tolerated because they do not pose any structural restrictions. A higher occurrence of pinholes on the A-side is sorted out. Pinholes are tolerated on the B-side.

    • roughness
      roughness

      Decking boards differ in their surface structure. Some planks can be a little rougher or fine wood fibers can stand up after weathering. This roughness is a characteristic of wood and is not sorted out. In the case of boards that are perceived as too rough, we recommend sanding them down with a 120 grit after the first weather exposure.

    • Screws break off
      Screws break off

      Our decking screws are made of unbreakable stainless steel (AISI 410) and should never tear off. However, in rare cases, using a cordless screwdriver with too much force can break the screw head. Even after installation, the screws can still tear off due to the natural expansion of the wood.

    • slates
      slates

      Slate is a wedge-shaped split or peeling off of the decking boards. Slate boards are sorted out by us. However, it cannot be ruled out that the floorboards will slate after installation and for a longer period of time outdoors.

    • sapwood
      sapwood

      Sapwood is the younger growth wood and occurs at the edges of a tree. Planks with a sapwood content of more than 5% on the A side are sorted out. Planks with a sapwood content of more than 20% on the B-side are also sorted out.

    • Discoloration of timbers
      Discoloration of timbers

      Decking boards are stacked with batts to prevent mold stains and to increase the stability of the stack. This can cause discolouration on wood that darkens. However, since these disappear under weathering, discoloration from wooden battens is tolerated.

    • pollution
      pollution

      During transport and storage, water stains can form on the floorboards, for example due to condensation. In rare cases, there may also be traces of paint, chalk marks or residues of adhesive tape on the floorboards. Since these blemishes can be removed without much effort - for example with soft soap - dirty floorboards are not sorted out.

    • delay
      delay

      Solid wood can warp due to changes in temperature and humidity. A vertical distortion (left-right) of the plank over 1,5% is sorted out. A horizontal warpage (up-down) or less vertical warping is tolerated, since these planks can be straightened and installed without any problems.

    • interlocked grain
      interlocked grain

      A changing direction of growth of the wood fibers is referred to as interlocked grain. As a result, not all wood fibers are planed off smoothly during planing and strip-like color changes can occur. Interlocking grain is not sorted out because it is one of the typical wood properties. The fibers can be smoothed by grinding.

    • So that we can find a quick solution, it would be helpful if you could document each reason for the complaint with at least one photo.
      Drag files here or
      Accepted data types: jpg, gif, png, pdf, jpeg, Max file size: 25 MB.
      • This field is hidden when viewing the form

        3. Product

      • Which products would you like to complain about?

        Please enter the article number and quantity of the products you would like to complain about below and upload photos of the complaint.

      • 3. Product

      • - Where can I find the article number?
      • Select up to three reasons for your complaint about this product.
      • Missing on delivery
        Missing on delivery

        We take great care to ensure that all deliveries are complete. We check every delivery several times and count everything again before shipping. However, it can happen that items have been forgotten by us or have been lost during delivery.

      • Was delivered too much
        Was delivered too much

        Our employees check each delivery several times to ensure that it is correct. Should we make a mistake and we send you more than you ordered, we appreciate your honesty!

      • transport damage
        transport damage

        Transport damage is when the goods were damaged by the supplier on the way to you. Failure to handle the delivery may result in damage. This can cause cracks or scratches on the wood.

      • Spin-off

        A split is a wedge-shaped splinter that can form on the long edge of a plank. Planks with a split on the A side are sorted out by us. These may occur on the B side as they do not impair the constructive stability of the plank.

      • knothole
        knothole

        Knotholes on the A side are sorted out. On the B-side they are tolerated if they are not consistent. Firmly grown knots without a hole are not sorted out.

      • Damage to the end of the plank
        Damage at the end of the plank

        Floorboards may show minor damage at the end due to transport or cutting. Therefore, the planks are usually delivered slightly oversized. If the damage is so severe that a correct catalog size can no longer be achieved after cutting, the plank will be sorted out.

      • Damage to longitudinal edge
        Damage to long edge

        Floorboards may show minor damage on the long edge due to transport or cutting. These are usually small dents, splits or cracks in the wood.

      • width different

        Depending on the humidity, the widths of the decking boards change slightly. Such natural changes in width are not sorted out. However, if the width is too small or too wide due to an error in planing, the plank is sorted out.

      • different length
        different length

        Decking boards are usually supplied with a slight oversize in length. This means that it is still possible to eliminate transport damage at the end of the plank and still install the plank in the dimensions specified in the catalogue. Planks that do not reach the length of the catalog dimensions are sorted out.

      • Break
        Break

        A break occurs when the plank or panel breaks into two pieces during transport. We always sort out breakages and use the most protective packaging material possible when shipping. However, fractures can rarely occur, especially with larger plates.

      • strength different
        strength different

        The plank thickness can vary by a tenth of a millimeter due to humidity and temperature changes. If the plank thickness is different due to an error in the planing (as shown), the plank will be sorted out by us.

      • final crack
        final crack

        End cracks can occur on the cut edge of the decking boards. Good drying and front edge wax reduce the risk, but cannot completely eliminate it. If the end crack is so deep that the plank can no longer be installed in your catalog dimensions despite the excess length after cutting, it will be sorted out.

      • stains
        stains

        During transport and storage, water stains can form on the floorboards, for example due to condensation. Since water stains can be removed without much effort - for example by sanding - dirty floorboards are not sorted out.

      • Color
        Color

        No decking board is like the other. Planks of the same type of wood also differ in colour. Therefore, the decking boards are not sorted according to their colour.

      • odor
        odor

        Some types of wood can develop an odor - especially when it is freshly laid and when it is warm and damp. This is one of the typical properties of wood. Planks are not sorted out because of their smell. The smell usually goes away after a few days or weeks.

      • bigger hole
        bigger hole

        A hole larger than 3mm in diameter may be caused by a moisture meter, a bore or an insect. Such holes are sorted out on the A side and tolerated on the B side. The holes can be closed with a round rod. An acute insect infestation can be ruled out due to the natural properties of tropical wood.

      • planing error
        planing error

        Planing defects are indentations or burn marks caused by the planing machine. Planing errors on the A-side of a plank are sorted out. On the B-side they are tolerated.

      • Wooden spatula
        Wooden spatula

        In production, in rare cases, holes are closed with a wooden spatula. We try to sort out the planks that have been filled on the A side. Because the filling has sometimes been implemented very well and is hardly recognizable, it can sometimes be overlooked.

      • scratch
        scratch

        Scratches can occur during storage or transport. A deep scratch (as shown) on the A side will be rejected and tolerated on the B side. Slight scratches, which can be removed with a simple abrasion, are tolerated.

      • surface cracks
        surface cracks

        These are superficial cracks that do not go through the full thickness of the decking. Surface cracks can occur in floorboards after long periods of drought, are among the properties typical of wood and are not sorted out. Decking oil reduces cracking.

      • pinholes
        pinholes

        These are very small holes, less than 3mm in diameter, and tend to appear in clusters. Pinholes are caused by insects in the tropics. To a small extent (up to 10 pinholes per meter), pinholes on the A side are tolerated because they do not pose any structural restrictions. A higher occurrence of pinholes on the A-side is sorted out. Pinholes are tolerated on the B-side.

      • roughness
        roughness

        Decking boards differ in their surface structure. Some planks can be a little rougher or fine wood fibers can stand up after weathering. This roughness is a characteristic of wood and is not sorted out. In the case of boards that are perceived as too rough, we recommend sanding them down with a 120 grit after the first weather exposure.

      • Screws break off
        Screws break off

        Our decking screws are made of unbreakable stainless steel (AISI 410) and should never tear off. However, in rare cases, using a cordless screwdriver with too much force can break the screw head. Even after installation, the screws can still tear off due to the natural expansion of the wood.

      • slates
        slates

        Slate is a wedge-shaped split or peeling off of the decking boards. Slate boards are sorted out by us. However, it cannot be ruled out that the floorboards will slate after installation and for a longer period of time outdoors.

      • sapwood
        sapwood

        Sapwood is the younger growth wood and occurs at the edges of a tree. Planks with a sapwood content of more than 5% on the A side are sorted out. Planks with a sapwood content of more than 20% on the B-side are also sorted out.

      • Discoloration of timbers
        Discoloration of timbers

        Decking boards are stacked with batts to prevent mold stains and to increase the stability of the stack. This can cause discolouration on wood that darkens. However, since these disappear under weathering, discoloration from wooden battens is tolerated.

      • pollution
        pollution

        During transport and storage, water stains can form on the floorboards, for example due to condensation. In rare cases, there may also be traces of paint, chalk marks or residues of adhesive tape on the floorboards. Since these blemishes can be removed without much effort - for example with soft soap - dirty floorboards are not sorted out.

      • delay
        delay

        Solid wood can warp due to changes in temperature and humidity. A vertical distortion (left-right) of the plank over 1,5% is sorted out. A horizontal warpage (up-down) or less vertical warping is tolerated, since these planks can be straightened and installed without any problems.

      • interlocked grain
        interlocked grain

        A changing direction of growth of the wood fibers is referred to as interlocked grain. As a result, not all wood fibers are planed off smoothly during planing and strip-like color changes can occur. Interlocking grain is not sorted out because it is one of the typical wood properties. The fibers can be smoothed by grinding.

      • So that we can find a quick solution, it would be helpful if you could document each reason for the complaint with at least one photo.
        Drag files here or
        Accepted data types: jpg, gif, png, pdf, jpeg, Max file size: 25 MB.
        • This field is hidden when viewing the form

          Contact details

        • How can we reach you?

          Please enter your contact details below.




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        You can find the item number on the delivery note, which you received with the goods. The item number is also on the Product page in the shop, just below the "Add to Cart" button. Or you can use the one above Search. Example for the search: Type of wood + product type + width in mm + length in cm ("Cumaru decking boards 120mm 304cm" = 1712-30).


        FSC tropical wood

        We promote sustainable forest management in the tropics.

        We founded our company with this principle fifteen years ago. Today we are pioneers for more sustainability in the timber trade. We support local people and businesses who use forests responsibly and thus counteract the displacement of forests by agriculture. We invest in projects for rainforest protection. We are transparent, fair and sustainable. The FSC® 100% certificate stands for compliance with these principles.

        Our license number: FSC® C108302.

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        FSC save forest

        Protect through use: The main cause of the destruction of the rainforest is its replacement by agriculture. By purchasing FSC-certified wood, people in the tropics can live off sustainable forestry. The forest becomes their livelihood and therefore worth protecting. Wood with the FSC 100% seal is regularly subjected to independent controls and comes from forests that are preserved in the long term precisely because of their management. Wood without an FSC certificate can be legal, but always comes from clear-cutting.

        Our sustainability

        SVLK Teak Indonesia

        Protect through use: The main cause of the destruction of the rainforest is its replacement by agriculture. By purchasing certified wood, people in the tropics can live off sustainable forestry. The forest becomes their livelihood and therefore worth protecting. The SVLK certificate is issued by the Indonesian wood security program and meets the criteria of sustainable and social forestry through the additional PHPL standard.


        BioMaderas tropical wood

        BioMaderas represents a new approach to timber trading: sustainable, fair and transparent. The timber comes from responsible forestry and the products are developed in partnership with the forest users. Great care in processing results in an exceptional quality standard. Direct import without intermediaries enables a particularly good price-performance ratio.


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        Origin forest Bolivia

        Wood from Bolivia

        Our offer includes high-quality wood, obtained from the sustainably managed forests of the Santa Cruz region in Bolivia, certified with the FSC® 100% seal. This seal guarantees forest management that meets ecological, social and economic standards and thus contributes to the preservation of the tropical rainforest. Processing takes place in a specialized sawmill in El Alto, which ensures the quality and sustainability of our products. By purchasing our wood, you not only support the preservation of Bolivia's unique nature, but also the local economy and culture.

        Origin Bolivia
        Origin forest Brazil

        wood from Brazil

        Our range includes various types of tropical wood from FSC® 100% certified forests near Manaus, Brazil. These woods come from a sustainably managed concession in Itacoatiara, 250 km east of Manaus, where use is strictly limited to protect the ecological wealth of the Amazon. By selling these woods, we are committed to sustainability by strengthening the market for lesser-known tree species while continuing Brazil's rich wood export history with a sustainable approach.

        Origin Brazil
        Origin forest Indonesia

        Wood from Indonesia

        In Indonesia, where rainforest deforestation is among the highest in the world, sustainable forestry offers a solution to preserving biodiversity and long-term forest protection. Our teak from Java, processed in Jombang, contributes significantly to these efforts. Thanks to Java's ideal climatic conditions, our teak is characterized by slower growth, high density and oil content, making it sought after worldwide. It is exported to Europe from Surabaya, Indonesia's second largest city with the main port of Tanjung Perak.

        Origin Indonesia
        Origin forest Peru

        wood from Peru

        Our wood from the Peruvian Madre de Dios region comes from certified, sustainably managed primary forest. The logistics to Lima represent a particular challenge due to steep Andean passes and the heavy rainfall caused by El Niño. Our commitment to care and sustainability is manifested in the strict inspection by independent non-governmental organizations before the wood is transported to Lima for further processing becomes. High-quality wooden tiles and decking are produced there, manufactured in the economic heart of Peru.

        Origin Peru
        Origin forest Vietnam

        Wood from Vietnam

        Our premium teak products, including garden furniture, panels, cutting boards and floorboards, come from certified sawmills in Vietnam that source their teak from sustainable FSC® 100% forestry in Brazil. With decades of experience and state-of-the-art machines, our partners in Vietnam achieve almost complete utilization of the teak trunks, which enables maximum resource efficiency and the production of long-lasting teak products. Processed in Binh Duong, an up-and-coming economic center, we rely on the highest quality and sustainability.

        Origin Vietnam

        Rating Betterwood

        We are proud of over
        30.000 satisfied customers
        and one of the best Google reviews in the wood trade.

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        terrace planner

        Our patio planner was the first online. With our experience, we can now offer a planner that can do more than just lay decking: stairs, drainage, installation heights, gradients, cladding and much more.

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        report about Betterwood

        Many media outlets have reported on our sustainable timber trade. The TV reports and articles provide exciting insights behind the scenes of Betterwood and explain how our tropical timber trade protects the rainforest.

        View reports

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