DPD parcel shipping

BETTERWOOD ” CONSULTING ” WOOD TILES ” SHIPPING

Shipping our wooden tiles

As a rule, we send the wooden tiles with the DPD parcel service. Only larger orders (approx. over 200 kilograms total weight) are shipped on a one-way pallet with a forwarding agent.

Parcel shipping with DPD

If we send the wooden tiles by parcel service, you will receive one or more parcels. None of the packages weigh more than 25.5 kilograms and are still easy to move. You will receive a notification by e-mail after dispatch, in which the exact delivery period is announced. Delivery usually takes place 3 working days after ordering. Unfortunately, delivery on public holidays is not possible. If you are not on site at the time of delivery, you will be notified and another delivery date will be arranged. You can also specify an alternative delivery address or an alternative delivery period for your wooden tiles.

Shipping by forwarding agent on pallet

If your order exceeds a total weight of 200 kilograms (more than 250 teak tiles or more than 135 Cumaru tiles), it will be shipped on a one-way pallet by a forwarding agent. In this case, the delivery time is usually seven working days. The forwarding agent will contact you by telephone or e-mail to arrange an exact delivery date in advance. Delivery is to the kerbside, unloading is via a lifting platform. Please note that the packaging material – such as the disposable pallet – is part of the delivery and cannot be taken back by the truck.

Shipping costs

The shipping costs are calculated according to the weight of the delivery. The lower limit for the German mainland is €5.95 per order, the upper limit is €150 per order. You will receive an exact calculation of the shipping costs when you add the tiles to your shopping cart and visit the checkout. We will also be happy to provide you with an exact quote using our terrace planner.

Table of contents

Planning

Calculate requirements
Calculate price
Shipping
Wood sample

Relocation

Laying instructions
Cutting wood tiles
Care and cleaning

Quality

Best wood tiles
Wood tile durability
Material plastic grid

Origin

Origin
Sustainability

Our certified wooden tiles

6,50 

Cumaru wood tiles, FSC 100%
Price: 72 € per m2, resistance class: 1

Advantages: ✓ best durability ✓ particularly robust and scratch-resistant

Disadvantages: ✗ Partly rough surface

Tip:Sand tiles after initial weathering.

6,50 

Garapa wood tiles, FSC 100%
Price: 72 € per m2, resistance class: 1-2

Advantages: ✓ smooth surface ✓ homogeneous, light color

Disadvantages: ✗ Fabrics containing iron lead to discoloration

Tip: patio cleaning removes discoloration

6,50 

Jatoba wood tiles, FSC 100%
Price from: 72 € per m2, resistance class: 1-2

Advantages: ✓ smooth surface ✓ strong color and grain

Disadvantages:✗Unoiled tends to crack ✗ Colored ingredients wash out

Tip:Clean and oil tiles after laying.

7,50 

Teak wood tiles, FSC 100%
Price: € 83 per m2, resistance class: 1

Advantages:✓ Best durability and dimensional stability ✓ Lowest risk of cracking and splintering

Disadvantages: ✗ slightly more expensive

Tip: Decking oil is not necessary if silvering is desired.